Shipping & Returns
Shipping Rates
Shipping is a flat $5 for orders $23.99 or less. We offer free shipping on orders over $24*. We use USPS for the majority of our shipments. Sometimes we’ll use a loon if we can come to terms with a really stout one.
*Free shipping within the contiguous U.S. only.
Shipping Transit Times
We do our best to ship all orders out the following business day. If an order is placed Friday, Saturday, or Sunday, it will ship on Monday.
Shipping transit times will depend on the method of shipping. After your order's shipping label is created, you will receive an email with tracking information for your order.
- USPS: 2-5 business days
- UPS: 2-5 business days
- International: 5–21 business days. Varies based on location and rate. Please note that we may ship via FedEx even if UPS is selected because we may be able to source a lower cost option. We will refund you the difference!
Free Returns
Yes, that's right. FREE. After spending hard-earned money, we want you to be happy with your purchase. If you are unhappy, let us know!
To complete your return, reach out to us (help@wrapitstorage.com) with your order number and we'll create a shipping label to send the product back.
Refunds (if applicable)
Once your return is received, we will send you an email to notify you that we have received your returned item. Assuming we receive all of the product, we will then process the refund.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first double-check your bank account or credit card statement. It may take a few days for the refund to be posted.
If you have done this and you still have not received your refund yet, please contact us at help@wrapitstorage.com.
Exchanges (if applicable)
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@wrapitstorage.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a digital gift card will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift-giver had the order shipped to themselves to give to you later, we will send a refund to the gift-giver.