Frequently Asked Questions
Yes, we’re from Minnesota. No, we don’t know the Coen Brothers. And other frequently asked questions.
Where do your products ship from?
Our products ship from our office in St. Paul, Minnesota. Most orders ship within 24 hours unless we’re shoveling snow. Then it’s within 25 hours.
How much is shipping?
Shipping is a flat $5 for orders $23.99 or less. We offer free shipping on orders over $24*. We use USPS for the majority of our shipments. Sometimes we’ll use a loon if we can come to terms with a really stout one.
*Free shipping within the contiguous US
Do you ship internationally?
Yes, we ship internationally. Especially if it aligns with our vacation plans. (Kidding.) We currently ship to Canada, Mexico, Europe, New Zealand, Australia and South America. If your country is unavailable, please reach out to us at email@example.com and we will find a way to get it to you. Note: international buyers are responsible for duties/taxes when applicable. This depends on the country of destination. Please check with your country’s import policies.
Where are your products made?
Most of our products are made in China. They are designed and warehoused in the United States.
Do you have a Gift Option?
We have an option in the cart to write a custom message. Packing slips also do not include price of order. If you REALLY need it wrapped as a present - give Matt a call (612-567-2020) and we can make something happen :)
I have a question regarding an order I’ve placed. How can I get information about it?
Feel free to send us an email to firstname.lastname@example.org or call us at 612-567-2020. We won’t ghost you like that friend who owes you money. You know the one. The jerk. We’ll get back to you ASAP like a good friend should.
I’m interested in selling your products. Who can I contact?
Cool! Please head over to our wholesale page and fill out the interest form. Then we will be in touch.